Shipping Address

Estimated delivery windows are included below. Please note that they are subject to change, especially during high-volume time frames, and expedited orders do not deliver on weekends. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.

Applies to in-stock items only. Delivery of out-of-stock items is subject to availability, and we will keep you informed via email.

Ship Method	Total Delivery Timing	Place Order By	Cost1
Standard	2-5 Business Days	N/A	$8.00 or FREE with $50 purchase
Second Day2	2 Business Days	2:00PM EST	$15.00
Overnight2	1 Business Day	2:00PM EST	$25.00

Orders are processed & shipped Monday - Friday, excluding federal holidays in the United States. If your order is placed after the shipping cut-off time, it’ll be processed the following business day. Our distribution centers are closed on the following U.S. holidays and orders won’t be processed on these days:

• New Year’s Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• Juneteenth
• 4th of July
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Christmas

At this time, EsteeLauder.com is unable to ship to more than one address within a single order. Please place a separate order for each designated shipping address and make sure to verify that the address details are accurate to avoid any errors or delays in shipping.

LuneDoree.com Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.

Some items sold by LuneDoree.com Online require special handling as specified by federal, state, and/or local regulations governing the transport of these items. In addition, the shipment of some products to certain locations may not be possible.

LuneDoree.com Online is not responsible for any damage, defect, material difference or loss that occurs to goods delivered to a forwarding company. LuneDoree.com Online is not responsible for providing a replacement or refund for any goods delivered to a forwarding company. If you choose to ship product(s) to a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. Damage must be reported prior to the forwarding company accepting the package. Once a package is received by a forwarding company, it is the responsibility of the forwarding company.

Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply as explained in Shipping Restrictions. LuneDoree.com currently ships to the following U.S. Territories:

• America Samoa
• Guam
• Northern Mariana Islands
• Puerto Rico
• U.S. Virgin Islands

Some locations in Alaska and Hawaii may take up to 14 business days. Orders shipped to U.S. Territories are delivered within 14-21 business days of the order’s ship date. Overnight and Second Day Priority shipping methods are not available for certain locations in Alaska, Hawaii and the U.S. Territories

^*We regret we are unable to ship to Palau.

Most items may be shipped to P.O. Boxes and Military APO/FPO/DPO addresses, but some restrictions apply as explained in Shipping Restrictions. EsteeLauder.com currently ships to the following APO/FPO/DPO locations:

• AA — Armed Forces America
• AE — Armed Forces Europe
• AP — Armed Forces Pacific

Orders shipped to P.O. Boxes are delivered within 6-14 business days with Standard shipping. APO/FPO/DPO addresses are delivered within 14-21 business days of the order’s ship date. Orders shipped to P.O. Boxes and APO/FPO/DPO addresses cannot be shipped by Overnight or Second Day shipping methods.

We are able to accept orders from international locations that use any of our credit card providers such as visa and mastercard. There are some countries that may have restrictions. 

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